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Support

IORESOURCE is committed to offering the highest quality customer care possible. Our service centre at Rathnew, Co. Wicklow is home to our customer services team who are available to deal with your enquiries and to provide the best guidance possible when you need help in selecting technologies and products.

IORESOURCE has provided pre & post sales support to our customer base since October 2002. The provision of technical support based on real knowledge, experience and core technical competence has been one of the pillars upon which our business is based. We do not out-source these services. Instead we draw upon the experience and technical abilities of our staff to deliver the best service possible for our customers.

IORESOURCE provides return to base warranty on all of the products that we supply from our base in Rathnew, Co. Wicklow. Where relevant (and available) we provide a range of extended warranties and services through pre-approved partners.

The staff at IORESOURCE are highly motivated and trained in their areas of expertise. We are here to help you win business. Our team get involved in projects from their infancy to include presentations, product demonstrations and technical support.

IORESOURCE hold stock locally in our warehouse, giving you, the customer extra security. We also have a full repair centre at our premises. Our support and maintenance team are on call for any queries you have have.

Our Marketing team works closely with our resellers to heighten their profile in the market through marketing functions such as direct mail campaigns, Press Releases to national and trade press, and case study creation.

We are an extremely driven team, our experience in the industry goes back to 1995, we can offer you an unrivalled level of service coupled with the best hardware availablem to the market. Our customers are the main focus of our business and we look forward to working with you to assist you with your projects.

For Technical Support please email your enquiry to support@ioresource.com

If you require Documentation please email your enquiry to admin@ioresource.com

For Accounts enquiries please email your enquiry to accounts@ioresource.com